Knowledge management

Krzysztof Klincewicz wrote three chapters of a popular reference book on knowledge management, edited by Prof. Andrzej Koźmiński and Prof. Dariusz Jemielniak. The chapters outline a comprehensive framework for interpreting knowledge as either product, resource or limitation of corporate activities (originally proposed by Ilkka Tuomi) and proposes practical applications of the framework. When describing systems and procedures for managing knowledge, Klincewicz refers to the distinction between strategies for codification and personalization of knowledge (introduced by Morten T. Hansen, Nitin Nohria and Thomas Tierney), analyzing the available tools and activities, which could support each of the approaches. The chapters are rich in empirical examples of Polish case studies, related to knowledge management practices, including: cosmetics company Irena Eris, construction firm Budimex, pharmaceutical company Jelfa, mining giant KGHM, telecommunications operator Telekomunikacja Polska, as well as a detailed account of a case involving IT system integrator Softbank, deprived of its key knowledge assets by a group of unscrupulous employees, who established a competitive company, taking over Softbank’s key customer, Austrian bank Raiffeisen. Klincewicz described also documentary irregularities discovered at the Polish Ministry of Culture, related to the preparation of new mass media law, and causing a major political turmoil, concluded with a governmental change, as well as leaks of sensitive documents from the Institute of National Remembrance, disclosing the identity of former collaborators of the socialist secret service and overturning the next government. A new, updated edition of the book was published in 2012 by Wolters Kluwer.

Comments are closed.